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 Post subject: HomeAgain
PostPosted: Wed Feb 18, 2015 9:15 pm 
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Tennessee is microchipped and registered through HomeAgain (which was recommended by her vet). I'm confused because I paid to register her on HomeAgain when I got her. Do I need to pay again every year? Their website is very confusing, and they're asking me to renew, which I think I did last year because I didn't make time to investigate. But now this feels weird and I want to know more. I don't want the extra services, but I want to make she stays in their system so her chip number would be in the system in case she gets lost . Does anyone understand the way HomeAgain works?

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 Post subject: Re: HomeAgain
PostPosted: Wed Feb 18, 2015 9:44 pm 
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I don't know anything about that system in particular but once your pet us chipped the info should stay live forever. Renewing must make you eligible for other services. I would call them and check what's up.

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 Post subject: Re: HomeAgain
PostPosted: Thu Feb 19, 2015 1:46 am 
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Saggy Butt
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You do not have to pay to keep the chip active. The chip is in the system and you can still update information without paying. The renewal is for additional services and perks. I remember when we got Frisbee's and his vet at the time (who was awesome and the best vet I've ever known) told us to pay for the sign up with a check so our credit card wouldn't be charged every year and to just keep our address and his description updated on the website. I check it about once a year to make sure phone numbers and addresses are right and have never had a problem accessing things. Though every time I log in my email gets inundated with reminders to renew.

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 Post subject: Re: HomeAgain
PostPosted: Thu Feb 19, 2015 1:41 pm 
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This is very helpful--thank you, Catalina. My worry was that they'd take her number out of the system if I didn't pay. They really need some help with clarity on their site. You just saved me from paying the pointless fee--thank you!

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 Post subject: Re: HomeAgain
PostPosted: Fri Feb 20, 2015 11:51 am 
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Saggy Butt
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molasses jane wrote:
My worry was that they'd take her number out of the system if I didn't pay. They really need some help with clarity on their site.

I feel like that is totally intentional. I know I probably would still be paying if our vet hadn't said that it was unnecessary.

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 Post subject: Re: HomeAgain
PostPosted: Sat Feb 21, 2015 11:02 pm 
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All my cats have their chips and I've never paid the yearly renewal. They still email me for it 9 years after Bear was chipped.


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 Post subject: Re: HomeAgain
PostPosted: Fri Feb 27, 2015 8:19 pm 
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hmmm
ive been paying yearly. i guess i didnt need to.
this explains why my other dog who came with a different type of chip ive never had to pay a yearly fee for.

very tricky home again. you win.

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