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 Post subject: Re: Very Special Customers/Clients
PostPosted: Fri Feb 14, 2014 2:13 am 
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Flat Chesty McNoBoobs
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FootFace wrote:
Oh, yeah? Well, I gave her a negative comment card.

I can come in and ACTUALLY leave her a negative comment card. For real. Just say the word.

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 Post subject: Re: Very Special Customers/Clients
PostPosted: Fri Feb 14, 2014 10:37 am 
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WELFARIST!
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Mars, that is ridiculous. I hate when people are douches for no reason, especially when you're busy. The part you wrote about how you came over with stuff in your hands, obviously working and not just goofing off, reminds me of a situation I deal with at the health food store all the time. Our store is located inside a big drug store, we're in the back with a separate register. We don't have somebody to just stand behind the register and check people out, though. We're not busy enough for that (constant checkout, anyway), and usually it's just one or two people working and we actually have a lot of work to do. We're encouraged to not stand behind the counter, but are told to be in the aisles helping customers, putting out back stock, straightening, and any other number of tasks that we do on a daily/weekly basis. We stay busy, in other words. Because of that, there's a bell at the counter with a sign saying to please ring it for assistance.

And damned if people just will not ring that bell! They'll stand there forever, and then get pissed that they had to wait when someone finally realizes they're there (you can't see the checkout from most points in the store). I get that people think ringing the bell is rude, but…how are we to know you're there otherwise? Or if they do ring the bell, they're embarrassed or pissed that they had to ring it. I always try to explain to people that we stay busy and that we appreciate it when they ring the bell, because we don't have a person to just be a cashier. Also, there are totally registers at the front of the store they can take their things to if they don't want to ring the bell or angrily wait in silence. They have cashiers at them all the time, because they're busier up there.

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 Post subject: Re: Very Special Customers/Clients
PostPosted: Fri Feb 14, 2014 5:10 pm 
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Slept through a huge sale, OH NO!
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I hate ringing bells. I think it's just a thing. I'd rather wait in mortified unrung silence than touch that thing.


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 Post subject: Re: Very Special Customers/Clients
PostPosted: Fri Feb 14, 2014 5:28 pm 
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WELFARIST!
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I know, I know, and I sort of hated it before I started working there, too. I do get it. But if you don't ring it, you don't get to act pissed that I wasn't there to magically help you. The sign clearly says to ring it if you need assistance!

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But if one were to tickle Pluto, I suspect that it might very quietly laugh. - pandacookie

55k usd is like 4 cad or whatever equivalent in beavers you use on the island - joshua


Awesome. Vegan. Rad.


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 Post subject: Re: Very Special Customers/Clients
PostPosted: Fri Feb 14, 2014 6:47 pm 
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Seagull of the PPK
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You should hang a sign: RING OR YODEL: YOU CHOOSE
[then watch your customer base disappear]

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I'm just a drunk who likes fruit. -- Desdemona


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 Post subject: Re: Very Special Customers/Clients
PostPosted: Fri Feb 14, 2014 7:44 pm 
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Invented Vegan Meringue
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Dealing with Oprah's Book Club in the early days was awesome. No one, including publishers, knew what the book would be. After it was announced, there would be a mad rush to the bookstores. Of course, we didn't know what it was because we were working while everyone was home watching Oprah.

Then there was the fight over the London Times after Diana died. . .

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Dessert is currently a big bowl of sanctimonious, passive aggressive vegan enduced boak. Fezza
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 Post subject: Re: Very Special Customers/Clients
PostPosted: Fri Feb 14, 2014 8:05 pm 
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Lime and a Coconut
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torque wrote:
You should hang a sign: RING OR YODEL: YOU CHOOSE
[then watch your customer base disappear]



no no no, clearly you need to just hire someone to sit at the front register and yell at you when a customer approaches.

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 Post subject: Re: Very Special Customers/Clients
PostPosted: Fri Feb 14, 2014 8:08 pm 
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Grandfathered In
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Erika Soyf*cker wrote:
torque wrote:
You should hang a sign: RING OR YODEL: YOU CHOOSE
[then watch your customer base disappear]



no no no, clearly you need to just hire someone to sit at the front register and yodel at you when a customer approaches.

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Did somebody say Keep on rockin?


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 Post subject: Re: Very Special Customers/Clients
PostPosted: Fri Feb 14, 2014 8:35 pm 
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Vegan Vegan Vegan Vegan Vegan
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Location: The land of maple syrup and beavers.
I would probably yodel, if a sign told me it was appropriate.

Now I wish this would become a social norm. Please yodel for service!

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 Post subject: Re: Very Special Customers/Clients
PostPosted: Fri Feb 14, 2014 9:56 pm 
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Plays The Sims 2 religiously
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FootFace wrote:
Oh, yeah? Well, I gave her a negative comment card.

like

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"Not everything." ~ mumbles (1973-2013) - mumbles


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 Post subject: Re: Very Special Customers/Clients
PostPosted: Fri Feb 14, 2014 11:32 pm 
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Slept through a huge sale, OH NO!
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torque wrote:
You should hang a sign: RING OR YODEL: YOU CHOOSE


This is an idea I can get behind. Yodelling is an awesome way to communicate in a way that bells are not.


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 Post subject: Re: Very Special Customers/Clients
PostPosted: Sun Feb 16, 2014 6:16 pm 
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Kitchens Planning Manchester
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Location: Midlands, UK
I was doing some casual gallery attendant work recently. The number of people I had to ask not to touch the art was unbelievable! I wish we could go back to having stuff behind ropes, I'm sure most people would prefer a slightly greater distance than to be told off as if they were kids, and it's bloody annoying for the attendants to have to tick people off. I tried to be polite about it and they still acted like I was being a jobsworth.

One guy who had been fondling a piece claimed he'd been "just looking", then asked me what another piece was trying to depict (frankly I had no idea and had to make up some waffle about everyone seeing art differently), but then he asked me how many things had been nicked from the gallery, in a way that made me think he was going to shove some sculptures under his coat when my back was turned. I'm glad I haven't been asked to do a full day, lunch cover was stressful enough!

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 Post subject: Re: Very Special Customers/Clients
PostPosted: Sun Feb 16, 2014 10:12 pm 
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Slept through a huge sale, OH NO!
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dropscone wrote:
jobsworth.


I had to look this one up and it was totally worth it. My new word of the day!


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 Post subject: Re: Very Special Customers/Clients
PostPosted: Sun Feb 16, 2014 10:21 pm 
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Nailed to the V
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Location: Reno
No, sir. I am not useless just because I am not allowed to take the message that you want me too. Turns out, the world does not revolve around you!
(Also, doctors offices have their own reasons for having answering services. If you don't like which services they choose, tell THEM that.)

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 Post subject: Re: Very Special Customers/Clients
PostPosted: Tue Feb 18, 2014 11:43 am 
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Heeeerrrrree's JACKY!
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A clients mother just called to tell me that I am out of line for getting the court time wrong. Only I didn't. She called the wrong courthouse. Sucks you didn't listen and won't be at the hearing.

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Don't mind my breasts and vagina, I'm a gay man.---Idatetatooedguys.

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 Post subject: Re: Very Special Customers/Clients
PostPosted: Tue Feb 18, 2014 2:37 pm 
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Heeeerrrrree's JACKY!
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Oh good grief. Criminals are killing me today with the arrogance. We cannot change when we are open just to meet with you. You caught doing something illegal. Gravy. (Edited because everything autocorrected)

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Don't mind my breasts and vagina, I'm a gay man.---Idatetatooedguys.

"Tots: the universal food band-aid... better than a mother's kiss. Healin' wounds since 1954." Meggs


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 Post subject: Re: Very Special Customers/Clients
PostPosted: Tue Feb 18, 2014 2:39 pm 
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Seagull of the PPK
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Posts: 8197
Location: Brasil
Client: OMG I NEED THIS FOR YESTERDAY, estimate pleeeeeeeeease ASAP
Client: PS I only need the original parts, the parts that I already have, please don't translate or include in the estimate.
(three WTFs, several phone calls to colleagues and eventually phone exchange with client)
Client: I will send you the parts I have for you to calculate what I do have, deduct from your estimate, and then you can sew it all together when you're finished and deliver me the perfect pretty product

6 hours and one reminder email later......
^crickets^
tomorrow I have a lunch date and I am not going to waste my time on this job.

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Buddha says 'Meh'.--matwinser
I'm just a drunk who likes fruit. -- Desdemona


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 Post subject: Re: Very Special Customers/Clients
PostPosted: Tue Feb 18, 2014 6:40 pm 
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Remembers When Veganism Was Cool
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I don't understand teens. You would think that if teens are coming to the library, they're at least somewhat good. I mean why go to the library when you can be off doing a million other things? Yet we get the most ill-behaved ones. There was a group playing loud music today and they were told they couldn't do that. They laughed and didn't take that seriously. Then they were told they had to leave if they weren't going to turn it down. They still wouldn't. Security was called and they were told that since they were told to leave and didn't, they were trespassing and the cops would be called if they didn't go. "We're not afraid of cops." Then they all jumped the security guard and threw a radio at his head. The cops arrived and arrested them. The security guard is going to the hospital to get medical records of what happened (I think the cops took pics of the injuries too). OK, seriously kids, was this worth it? Turn down the damn music. Now they might get charged with trespassing and assault. Idiots. I think the majority of people arrested in our library are teens.

The security guard wants to quit (he has to put up with so much crepe from the teens every day) and now the new employees do too. Ugh


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 Post subject: Re: Very Special Customers/Clients
PostPosted: Tue Feb 18, 2014 8:43 pm 
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Remembers When Veganism Was Cool
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(I also want to make it clear that I'm not saying something negative about all teens! I've had some really amazing and well-behaved adult-like teen patrons)


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 Post subject: Re: Very Special Customers/Clients
PostPosted: Tue Feb 18, 2014 8:44 pm 
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Plays The Sims 2 religiously
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Location: Portland, OR
All teens are the worst!

Nah seriously, I think they're so sweet. But they're definitely also the worst!

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i would schmear marmite on a moist scrotum for Mars. - interrobang?!
"Not everything." ~ mumbles (1973-2013) - mumbles


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 Post subject: Re: Very Special Customers/Clients
PostPosted: Tue Feb 18, 2014 9:44 pm 
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Discovered unobtainium
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Mars wrote:
All teens are the worst!

Nah seriously, I think they're so sweet. But they're definitely also the worst!


Hah. Yes.

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"a vegan death match sounds like something where we all end up hugging." -LisaPunk


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 Post subject: Re: Very Special Customers/Clients
PostPosted: Thu Feb 20, 2014 8:06 am 
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Seagull of the PPK
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So my VSC from the other day, who couldn't respond to emails on time....
At 8pm that night he approves the quotes for two documents. $3500. I start.
Next day, sends an email. "oops, we ran out of money. Can we pay you 2500 for both."
I write back, saying NO, showing him that we are already charging half of union rates (and I refrain from telling him that if someone cut his salary by 30% he'd be out in the street banging pots and pans shouting about human rights).
I should add this client is a new manager in a company we've contracted for for 10 years, and the new managers often think they're hot shiitake by trying to save nickels and dimes.
So I just got a snotty email last night saying forget it, they will not be sending me more work, have a nice life.

I am so angry I could spit, but he and his fancy company can go stick it. We do (did) a lot of volume for this company, so a lot of money is in play, but I'd rather be poor than be a doormat.

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Buddha says 'Meh'.--matwinser
I'm just a drunk who likes fruit. -- Desdemona


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 Post subject: Re: Very Special Customers/Clients
PostPosted: Thu Feb 20, 2014 8:29 am 
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Invented Vegan Meringue
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So is that like a sneaky bargaining tactic? Wait until you've had time to finish a ton of work and expect you to accept less because you'd rather have that than nothing?


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 Post subject: Re: Very Special Customers/Clients
PostPosted: Thu Feb 20, 2014 8:38 am 
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Seagull of the PPK
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I think so.

The plot thickens- his boss just emailed me a press release to translate, at rush rates no less. So much for no more work from The Company ever again.

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Buddha says 'Meh'.--matwinser
I'm just a drunk who likes fruit. -- Desdemona


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 Post subject: Re: Very Special Customers/Clients
PostPosted: Thu Feb 20, 2014 8:49 am 
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Remembers When Veganism Was Cool
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I don't think he had the authority to say they wouldn't use your services anymore or he was bluffing.


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