This is the guy who made national news coverage for putting a sign up at the order taking window that said something to the effect of order in English or we won't serve you. He failed to realize or appreciate the fact that Pat's & Geno's Steaks is not only a Philly tradition but a tourist attraction. And its reasonable for people from other countries to want to experience the Philly cheese steak legacy. I would love to see him go to Italy and be told that he won't be getting any service unless he speaks in Italian!
That's not really what happened.
He didn't refuse service if you couldn't speak English but said you may not end up with what you want if you cannot clearly place an order. Have you seen the lines outside of this place? People just pouring into the streets. I'm surprised someone hasn't gotten hit by a car recently. The sign is still there, ""This Is AMERICA: WHEN ORDERING Please 'SPEAK ENGLISH"
I can't imagine going to say, Italy, and expecting someone to take my order in English, try and figure out what I want, all while holding other people up. if I want to order something, Im gonna try my hardest to figure out how to say it or point to it on the menu. That was always the point of it all, to move people along.
Im really not a Vento fan, although he did donate a lot of money to good causes.
It still smacks of incredible intolerance. By saying "THIS IS AMERICA" is so ridiculous. There are many languages spoken within the borders of America, by AMERICANS. American does not equal English.
if I want to order something, Im gonna try my hardest to figure out how to say it or point to it on the menu. That was always the point of it all, to move people along.
Which is what I'm sure all the patrons of this restaurant are trying to do. I doubt anyone would go and intentionally be difficult to understand. It's called having patience and tolerance for other human beings. Though, I must admit, I'm sort of tempted to go there and put on my worst fake accent and hold the whole line up just to peas someone off.