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 Post subject: Cuisinart Food Processor
PostPosted: Wed Oct 20, 2010 7:10 am 
Bought 20lbs of vegan protein powder
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Is my blade broken, or do they all look like this? (The splits by the bolts)

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I made this a vague thread title so other people could post things about their Cuisinart FPs here : )

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 Post subject: Re: Cuisinart Food Processor
PostPosted: Wed Oct 20, 2010 7:23 am 
Invented Vegan Meringue
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I'd say broken. Mine doesn't have those splits. Hopefully you can order just the blade?

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 Post subject: Re: Cuisinart Food Processor
PostPosted: Wed Oct 20, 2010 7:38 am 
Bought 20lbs of vegan protein powder
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fork! It's not even that old and I hardly abuse it.

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 Post subject: Re: Cuisinart Food Processor
PostPosted: Wed Oct 20, 2010 10:29 am 
Not NOT A Furry
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email the customer service (if the website has one) and ask. and ask about replacement parts. Its could still be under warranty if its new.

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 Post subject: Re: Cuisinart Food Processor
PostPosted: Wed Oct 20, 2010 12:57 pm 
Bought 20lbs of vegan protein powder
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QueenV wrote:
email the customer service (if the website has one) and ask. and ask about replacement parts. Its could still be under warranty if its new.


yes! of course. maybe tomorrow - not in the mood today.

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 Post subject: Re: Cuisinart Food Processor
PostPosted: Wed Oct 20, 2010 7:52 pm 
Not NOT A Furry
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Agreed- mine doesn't have the splits either.

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 Post subject: Re: Cuisinart Food Processor
PostPosted: Wed Oct 20, 2010 8:52 pm 
Nailed to the V
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Mine doesn't have those splits either. Bummer.


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 Post subject: Re: Cuisinart Food Processor
PostPosted: Thu Oct 21, 2010 8:14 am 
Bought 20lbs of vegan protein powder
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Crud! Thanks guys. I'll write to them later.

eta: I'm starting lazy, with a tweet.

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 Post subject: Re: Cuisinart Food Processor
PostPosted: Thu Oct 21, 2010 8:28 am 
Invented Vegan Meringue
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appifanie wrote:

eta: I'm starting lazy, with a tweet.


I've had some amazingly fast responses to customer service tweets! Once I was on hold with Comcast and tweeted at the same time. Immediately responded to the tweet and I gave up on the call after forever.

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 Post subject: Re: Cuisinart Food Processor
PostPosted: Thu Oct 21, 2010 11:06 am 
Bought 20lbs of vegan protein powder
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Oh yeah, Time Warner tweets are way better than Time Warner. Verizon too.

Cuisinart apologized and sent me their phone # and an URL for a form - I did the form, clearly.

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"T-shirts are not allowed in heaven, Karyn. They don't do casual Fridays." - Amandabear

"It's because I'm judging them. Harshly. Judgey McJudgerson." - mel c


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 Post subject: Re: Cuisinart Food Processor
PostPosted: Thu Oct 21, 2010 11:38 am 
Invented Vegan Meringue
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Ah good, hopefully they'll be super nice and just mail you a replacement!

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 Post subject: Re: Cuisinart Food Processor
PostPosted: Thu Oct 21, 2010 11:48 am 
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whatchoo been makin'? rock hummus? send recipe. yump.

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 Post subject: Re: Cuisinart Food Processor
PostPosted: Thu Oct 21, 2010 11:48 am 
Bought 20lbs of vegan protein powder
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That's what I'm hoping!

Oh crepe! I should tell them that when the tree fell through my roof it cracked the lid to my ice cream maker.

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"T-shirts are not allowed in heaven, Karyn. They don't do casual Fridays." - Amandabear

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 Post subject: Re: Cuisinart Food Processor
PostPosted: Thu Oct 21, 2010 2:24 pm 
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The blade on my (ten year old) Cuisinart is actually cracked exactly like that. I never noticed it before, but now I guess I should replace it. crepe.


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 Post subject: Re: Cuisinart Food Processor
PostPosted: Thu Oct 21, 2010 8:35 pm 
Nailed to the V
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kittee wrote:
whatchoo been makin'? rock hummus? send recipe. yump.

xo
kittee

Rock hummus, nom, nom, nom!

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 Post subject: Re: Cuisinart Food Processor
PostPosted: Thu Oct 21, 2010 10:07 pm 
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I have a mini cuisinart with a blade that you flip if you want to chop v. grind or something. The plastic that the blade was fit into cracked after several years of use and it would start flying all over the cup really doing nothing productive. I think the replacement parts cost about $15. I hope they replace yours for free.

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 Post subject: Re: Cuisinart Food Processor
PostPosted: Thu Oct 21, 2010 11:39 pm 
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Don't write. Call. Cuisinart customer service is very good. I had a Mini-Prep and I dropped the bowl. They discontinued that model, so they sent me a newer model for free (I just had to return the old one).

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 Post subject: Re: Cuisinart Food Processor
PostPosted: Fri Oct 22, 2010 4:58 am 
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You broke it.

I've had my Cuisinart for 10 + years, I once had to replace the blade when the plastic portion cracked causing the blade to fly off the central post and crash wildly against the lid. I was suddenly very grateful for the lid-locking mechanisms in a way I never had been before. Replacing it was very inexpensive and had the added advantage of brand new sharper blades.

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