Post Punk Kitchen Forum

HAHAHAHA! I had something similar happen to me. I was buying shampoo at Lush and the cashier asked me something like, "Are you buying that because your hair is so dry and frizzy?" What?

In regards to samples, you pretty much have to beg the salespeople at the Boston one to give you a sample but in San Francisco they wouldn't let me leave without one. I felt bad because she kept trying to offer me a sample but I had tried everything she was trying to hand me and eventually just gave me whatever product I liked the best, haha. I think the worst is around the holidays when they hire a bunch of new people who are both a.) not familiar with the regular shoppers and b.) haven't had that period to calm down and see that you don't have to jump everyone who enters the door. I would go to the Cambridge one all of the time and they knew how I shopped and respected it and they weren't all OMGHAVEYOUTRIEDMYSOAPLETMETOUCHYOUWITHITLOVEANDGIGGLES!

This is my tactic, too! The people at the stores here are usually pretty obliging with the samples so it works well.

Speaking of samples, I got one of Happy Happy Joy Joy last time I went in and god it smells so amazing. I'll definitely be buying a full bottle of it.

Has anyone tried Blousey? I need to get a sample of that next time.

You guys are scaring me. I've never been in a Lush store, I've passed by one but it was a pretty small store and there were a couple sales people inside and I thought they would assault me. I like bigger stores where I can try to hide from sales people.

Speaking of frizzy hair, my hair has calmed down in recent years but I love R&B. It is great stuff.

Oh my god, you guys are geniuses. I'm doing that the next time I'm brave enough to go in. I will shout, "I DEMAND SAMPLES. ALL THE SAMPLES," and hopefully all the salespeople will scramble maniacally getting me samples for a solid 20 minutes, leaving me in peace.

Last time I bought Lush henna the salesperson said "oh, this will be so much more beautiful and vibrant than whatever you have in your hair right now!", to which I replied "I have Lush henna in my hair right now".

They must have some crazy asparagus training techniques. A million years ago I worked at the Body Shop for like five seconds and we had a full week of training to make us the most insincere and annoying salespeople ever. Not that Lush employees are that, some are genuinely enthusiastic and wanting to help, but it's just funny the way the employees feel the need to really up sell and play to customers' weaknesses.

Also, if someone told me I looked like shiitake in a store, I would stick my arm straight out and run it along a counter filled with products as I walked slowly towards the door.

That's so rude, kilgore! Holy shiitake. I'm appalled.

I know people who work at LUSH and they aren't commissioned. That being said, I don't understand their motive for being so pushy. It's actually so bad at my local store that despite being friends with some people who work there, I actually order online, because when I visit them in the store they are SO forking annoying and pushy, even to someone they know!

One time I went to Lush and the salesgirl walked up to me and just said "you know what you're doing- do you need a basket?" and then we talked about how crappy the weather was.



I go there a lot.

I was asked if I dyed my hair once...um I was born with a blond streak, brown hair and black roots!

<3

Sigh. Can you exchange things at LUSH without a receipt? My dad just kinda goes "do you still like LUSH? Okay, bye" while he's in the shop a couple of days before Christmas, so sometimes what he gets me isn't exactly what I would've wanted.

Don't forget that the buy one, get one (holiday item) sale starts tonight at midnight! After last year i'm going to triple check my order before paying.

I'm thinking of buying during this time. What happened last year again? Something about soap, right?

Earlier this year I swore I would not buy more bath stuff until I used up what I have. But I got a $50 gift card for Christmas and it would be stupid to not use it for the sale, right?

Also, midnight in what time zone?

Never mind. Found it out. Has anyone tried Big conditioner?

Eastern! which is good because that means i don't actually have to stay up until midnight.

i'm wondering this, too. i put four different body lotions on my christmas list and so far i've gotten three of the same one. ha!

i mentioned this on the last page, but i've tried the BIG conditioner, and i like it a lot. i got a really big sample and i've used it already a handful of times; my husband bought me a more "regular size" bar for christmas so i can keep on going. it's great and it smells sooooo good.

Well, I was able to get on the website for about two seconds.

Emotional Brilliance is on the 2 for 1, I want to try it!

The site was slow, then the link to the sale just took me to the front page, and now the site has crashed. I will take pushy sales people over their online BS any time.

Definitely! I wish I lived near one still! This is driving me nuts.

A lot of people who had their carts ready to go at launch went to check out and the site crapped and they lost their carts.

They are ruining my 'buy soap for the entire year in one fell swoop' moment.

They put the sale up about 15 minutes early and I was all set to check out when it hit sale time and the site crashed. Dammit!

Ugh, 500 Internal Error message now. I was almost ready to go, too. There's stuff in my cart, my credit card is in my hand, LET ME BUY STUFF, LUSH!

They should have been more prepared for this.